This covers the information we collect about you and from you whilst you use British Technical Films’s websites and services, If you do not agree with this policy, do not access British Technical Films’s websites or services.
In this document when we refer to “we” or “us”, “British Technical Films” we are referring to our company British Technical Films, UK company number 25865415, which processes and also controls some of the the information collected about/from you. We run a website builder service, and gallery of our users artwork on www.britishtechnicalfilms.com. In addition we have a number of websites relating to these services for example our blog and support system. We refer to all these websites and services as “Services” in this document. For the website that we host and that you create using our services, we refer to this as “Your Website”
What information do we collect about you?
In order to provide you with our Services we collect data that you give to us along with data collected automatically by our systems and data provided by third parties. We collect data from you on the lawful basis of a contract (i.e. to fulfill our contract to provide Services to you), and in some cases by consent (e.g. you choosing to also be on our mailing list).
Information you give to us
Account and profile information
When you create an account with British Technical Films, modify your profile, set preferences, sign-up you provide us with certain personal information like your name, email address, address and contact details, links to social media accounts and a profile image. In addition you may also provide us with some info your public bio.
Information you provide whilst using our services
Whilst using British Technical Films’s services you provide us with data and image files that are hosted publicly on Your Website and British Technical Films profile. For example this could include images of your artwork, descriptions of your individual artworks, contact information to display and payment terms for buyers.
Information you provide through our support channels
When you experience problems using our Services you can contact us via our support channels, which include email and via a contact form on Your Website control panel.
You will be asked to provide any relevant information to help us solve your problem, which can include contact information, a description of the problem, screenshots or any other information that would be helpful in resolving the issue.
Information we collect automatically when you use the Services
Your use of the Services
We keep track of the urls you visit and certain actions you perform whilst using our Services
Device and Connection Information
We collect information about your computer, mobile device, tablet, or other devices you use to access our Services. This information includes, connection type, operating system, browser type, IP address, URLs of referring/exit pages. We keep track of IP addresses as a security measure and in order to approximate your location whilst using our services, for example to automatically set currency preferences.
Cookies and Other Tracking Technologies
We set cookies in your website browser for login authentication, certain personalisation of our Services like currency and language preferences. In addition we use the third party cookie based tracking technology, Google Analytics in order to collect and aggregate website visitor statistics of our Services.
How we share information we collect
Our Services are based on helping you to share your information with the public, via your website, www.britishtechnicalfilms.com and across all our Services.
Publishing your information on your website and British Technical Films
Our Service allows you to create and maintain your own website. The information and images you choose is made public on your website and/or British Technical Films
Sharing with third parties
Some of your information is share with specific third parties.
British Technical Films Newsletters
In order to personalise and manage sending you some of the newsletters as part of our Services we need to share with our third party Newsletter provider (Mailchimp) some of your information. For example your email address, Name, British Technical Films member status and the date when you originally signed up.
Social Media Sharing
Our Services include features to help you share your artwork and information with third party social media websites. For example after you have uploaded an image to your website we provide you with a link so you can easily share the image via Twitter, Facebook etc.
With your consent we use Google Analytics to set a cookie in your web browser in order to collect website analytics on www.britishtechnicalfilms.com and the other websites in our network as part of our Services. This provides us with anonymised data about users visiting and interacting with our websites and Services, these reports contain no personally identifying information, only aggregate statistics.
In order provide our Services, the images you upload to your website and www.britishtechnicalfilms.com are processed by a third party company Blitline via their API.
Compliance with Laws, Regulation and Emergency Circumstances
In exceptional circumstances we may share information about you with third parties, in order to protect our rights; comply with laws, regulation and governmental requests; protect British Technical Films, our users and the public from harm; respond to an emergency or incident which we believe in good faith requires us to share such information to help prevent injury or death of any person.
How we store and secure information we collect
Information storage and security
We collect information from you via encrypted HTTPS connections whilst you use our Services. The information we collect is stored using data hosting providers in the UK, EU and worldwide.
The information you choose to make public via our Services e.g. the content on your website, website images and images you choose for us to publicise on www.britishtechnicalfilms.com is hosted on web servers in the UK and via a content delivery service with locations world wide.
Otherwise the information we collect from you that is not made public (your account information, preferences and other information we collect as specified above), is stored using data hosting provider in the UK.
How to access and control your information
All EU citizens have the following rights as part of the GDPR. We will respond to your requests to exercise these rights within a reasonable timeframe. Here’s how you can access your information based on these rights:
Right to be forgotten: You may terminate your account at any time, in which case we will permanently delete your account and all data associated with it, except for the data we are required to keep for legal/accountancy purposes.
Right to object:If you are a subscriber to our mailing list, you may opt out by clicking the “unsubscribe” link at the bottom of any of our mailing list communications.
Right to rectification:You may access and update your account settings and details via your website control panel and (if you’re on a Pro/Basic account) British Technical Films profile details on your British Technical Films account settings at any time to correct or complete your account information. You may also contact British Technical Films at any time to access, correct, amend or delete information that we hold about you.
Other Important Privacy Information
Our policy towards children
Our Services are not available to nor do we knowingly collect information from individuals under the age of 16. We will deactivate accounts from and delete the information of individuals if it comes to our attention that the are under the age of 16.